Privacy Policy

Privacy Policy

This Privacy Policy outlines how HSEFQ.com ("we", "our", or "us") collects, uses, protects, and shares information when you use our platform, services, or demo offerings. By accessing or subscribing to any part of our services, you consent to the practices described in this policy.

1. Information We Collect

  • Account information (name, email, organization)
  • Usage data (forms submitted, dashboard interactions)
  • Log data (IP address, browser type, access times)
  • AI Chat interactions (if chatbot is used, messages may be processed to improve responses)

2. How We Use Your Information

We use the collected data to:

  • Enable platform features (For example but not limited to incident reporting, analytics, training, CAPA)
  • Provide AI-powered chat and data insight services using OpenAI’s ChatGPT and Microsoft Copilot integrations
  • Improve user experience through feedback and behavioral analytics
  • Ensure system functionality, maintenance, and support

3. AI & Automated Insights Disclaimer

HSEFQ.com uses third-party AI services such as OpenAI’s ChatGPT and Microsoft Copilot for data analysis, decision support, and chatbot responses. These tools analyze input data to provide intelligent suggestions and summaries.

While we aim for accuracy and relevance, the insights generated are not guaranteed to be 100% accurate and should not be the sole basis for any legal, compliance, or critical safety decisions.

By using these features, you acknowledge and accept the limitations of AI-generated content. Any user or subscriber of these tools agrees that these services form part of this Privacy Policy and the platform's Terms of Service.

4. Sharing of Information

We do not sell or rent your personal information. Data may be shared:

  • With trusted service providers to host or analyze system data
  • With legal authorities if required by law
  • Internally for performance and support purposes

5. Data Security

We implement reasonable administrative, technical, and organizational measures to safeguard your data. However, no system is immune to vulnerabilities. By using the service, you agree that HSEFQ.com and Himaya Prevention Pvt. Ltd. are not responsible for any unauthorized access or data loss beyond our control.

6. Demo Access Users

Users accessing our demo platform agree to limited service uptime and data persistence. Demo data may be periodically deleted without notice. Public email addresses (e.g., Gmail, Yahoo) are restricted from receiving admin-level demo rights.

7. Your Rights

Users may request access, correction, or deletion of their stored data by contacting our support team. We retain the right to verify your identity before fulfilling such requests.

8. Updates to This Policy

We may update this Privacy Policy periodically. The most current version will always be available on this page, with the effective date noted at the top. Continued use of the platform signifies acceptance of the updated terms.

9. Contact Us

If you have any questions about this policy, please contact us at:

Email: info@hsefq.com

Effective Date: March 2025
Please review this page regularly for updates.